Mechanic


Full-Time Bicycle Mechanic


Véloro Bicycles, Inc.
is looking to hire a Mechanic who is building a career in the bicycle industry. Our store is a bicycle boutique with a laser focus on high-end road and triathlon/time trial bicycles. We're seeking someone who is professional with mechanical and sales experience.

As a Mechanic, you're the essence of our client's experience at Véloro. You enrich people's lives through meaningful dialogue about the coolest bicycling products on earth. You earn their trust by recommending optimal solutions and you thrill them by consistently finding ways to make their ownership experience better than ever.


Location: Redwood City, CA

Job Title
: Service Advisor / Mechanic

Position
: Salary - Exempt


Overview
  • A candidate we'll adore
You're warm and friendly, and you love sharing knowledge.
You enjoy meeting people and building relationships.
You have retail sales or customer service as well as mechanical experience.
You listen carefully to understand customers' needs and enjoy connecting them with the right solutions.
You love cycling and believe it can enrich people's lives.
You engage well with others and are passionate about providing an exemplary customer experience.
You're a team player who thinks quickly on your feet.
You're excited about the prospect of growing and learning in a changing environment.
You are passionate, inquisitive and knowledgeable about bicycle fitting, the subtleties of mechanical perfection and leading edge bicycle components.
  • A position you'll adore
Working with the latest innovations in the bicycling industry.
Developing complete solutions based on customers' specific profile and needs.
Inspiring cycling enthusiasts with our knowledge, professionalism and enthusiasm.
Providing an amazing, personalized shopping experience to each and every customer.
Working with the best, most interesting clients in the world.


Position Requirements
  • Mechanical
Minimum of 2 years working on road and triathlon/time trial bicycles.
Ability to build new bicycles to specification.
Diagnose and repair bicycles to specification.
  • Operations
Customer satisfaction.
Maintain stores appearance and professionalism.
Follow, modify and create processes/procedures.
Familiar with e-mail etiquette and correspondence.
  • Personal
Social skills and must be able to listen and articulate both in writing and verbally.



Please submit your cover letter and résumé via e-mail to jobs@veloro.com.